What are the Benefits of Custom Domains? How to Set Them Up?

Using a custom domain (e.g., yourbrand.com) instead of a generic shared domain offers several strategic advantages:

  • Customizable URL Slugs: You have full control over the text following the domain name.
    • Example: https://tips.lihi.io/KnowledgeBase
    • (This creates a memorable and descriptive link for your audience.)
  • Enhanced Brand Identity & CTR: A dedicated branded domain increases professionalism and trust, which significantly boosts the Click-Through Rate (CTR) among customers and fans.
  • Security & Stability: Generic shared domains carry the risk of being blacklisted if other users misuse them for illegal activities. A custom domain ensures the security, reputation, and permanent availability of your links.

How to Purchase and Set Up a Custom Domain

Please follow the steps below to subscribe and configure your domain.

First: Subscription Setup

(If you are already a subscribed user, please skip to Step 4.)

1. Check Subscription Status: This feature is available for paid plans. If you are not yet subscribed, please select a plan first.

2. Select Billing Cycle: Choose your preferred payment cycle and scroll down.

3. Complete Payment:

    • Enter your payment details and click to proceed to 3D Secure verification.
    • Enter the verification code on the banking screen and submit.
    • Once redirected to the “Thank You” page, you may enter your invoice details (Tax ID) if needed.

 Domain Purchase & Activation

4. Search for a Domain:

    • Go to the left sidebar menu and click Domain.
    • Click Buy domain.
    • Enter your desired domain in the search bar and click Search to check availability.

Note: If the domain is unavailable, the system will suggest similar alternatives.

5.Select a Domain:

      • Choose the domain you wish to purchase and click Next Step.
      • (Note: If you already own a domain from another registrar, please select “Add short URL External Exclusive Domain” and skip to Step 6.)

5. Review Purchase Details: Confirm the domain name and select the registration period (default is 1 year, up to 5 years.) Scroll down to proceed.

7. Payment Verification: Enter payment details, completing the 3D Secure verification process, and click Confirm Payment.

8. Purchase Complete: You will be redirected to the confirmation page. You may fill in your Tax ID/Company Title for invoicing if required.

9. Activate Domain:

    • Click Confirm to return to the main dashboard.
    • Navigate to Domain on the left menu and click enable Domain on your new domain. 

📝 Note for External Domains: If you are using a domain purchased elsewhere, you must configure the DNS settings at your domain registrar. Point the A Record to the designated IP address provided by lihi. Once configured, return to lihi, click “Add short URL External Exclusive Domain,” and enable it.

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