What are the Benefits of Custom Domain? How to Set It Up?

Using a custom domain (e.g., yourbrand.com) instead of a generic shared domain offers several strategic advantages:

1. Customizable URL Slugs: You have full control over the text following the domain name.
   • Example: https://tips.lihi.io/KnowledgeBase
   • (This creates a memorable and descriptive link for your audience.)
2. Enhanced Brand Identity & CTR: A dedicated branded domain increases professionalism and trust, which significantly boosts the Click-Through Rate (CTR) among customers and fans.
3. Security & Stability: Generic shared domains carry the risk of being blacklisted if other users misuse them for illegal activities. A custom domain ensures the security, reputation, and permanent availability of your links.

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How to Purchase and Set Up a Custom Domain

Please follow the steps below to subscribe and configure your domain.

Phase 1: Subscription Setup

(If you are already a subscribed user, please skip to Step 4.)

1. Check Subscription Status: This feature is available for paid plans. If you are not yet subscribed, please select a plan first.
2. Select Billing Cycle: Choose your preferred payment cycle and scroll down.
   
3. Complete Payment:
   
   
   • Enter your payment details and click for 3D Secure verification.
   • Enter the verification code on the banking screen and submit.
   • Once redirected to the “Thank You” page, you may enter your invoice details (Tax ID) if needed.

Phase 2: Domain Purchase & Activation

1. Search for a Domain:
   
   • Go to the left sidebar menu and click Domains.
   • Click Buy Domain (Personal Use).
   • Enter your desired domain in the search bar and click Search to check availability.
   • Note: If the domain is unavailable, the system will suggest similar alternatives.
2. Select Domain:
   
   • Choose the domain you wish to purchase and click Next.
   • (Note: If you already own a domain from another registrar, please select “Add External Custom Domain” and skip to Step 9.)
3. Review Purchase Details: Confirm the domain name and select the registration period (default is 1 year, up to 5 years). Scroll down to proceed.
   
4. Payment Verification: Enter payment details, complete the 3D Secure verification process, and click Submit.
5. Purchase Complete: You will be redirected to the confirmation page. You may fill in your Tax ID/Company Title for invoicing if required.
6. Activate Domain:
   
   
   • Click Confirm to return to the main dashboard.
   • Navigate to Domains on the left menu and click EnableDomain on your new domain.

📝 Note for External Domains: If you are using a domain purchased elsewhere, you must configure the DNS settings at your domain registrar. Point the A Record to the designated IP address provided by Lihi. Once configured, return to Lihi, click “Add External Custom Domain,” and enable it.

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